General terms and conditions

By confirming the order, you declare that you agree with the Terms & Conditions of the online store http://www.manituherbs.com, in particular that you accept the terms and rights from the information block, namely:

By registering in the online store, you declare that you agree with the Terms & Conditions of the online store http://www.manituherbs.com, in particular that you accept the terms and rights from the information block, namely:

We suggest that you print and archive the above conditions for possible later use. All correspondence between customers is kept electronically. In order to prevent possible misuse of payment cards and ordering in a foreign name by cash on delivery, it is necessary to enter your mobile number at registration, so we can verify the authenticity of the order and thus at least partially prevent the abuses mentioned above.

All prices in the online store http://www.manituherbs.com are final according to the day of the order and already include VAT.

Po zaključku nakupa boste po e -pošti prejeli potrdilo o prejemu naročila z vsemi podrobnostmi vašega naročila.
Vrednost DDV in stroške izbrane oblike dostave si lahko ogledate v nakupovalni košarici. Z orodji v vozičku lahko preverite tudi stroške dostave drugih dostavnih storitev.

Na blagajni lahko izbirate med več vrstami plačil. Vrednost vozička se samodejno prilagodi glede na izbrane možnosti. Na blagajni lahko uporabite tudi vse kupone ali darilne bone. Blagajna je zasnovana tako, da so vam vse možnosti vedno in takoj na voljo, tako da imate vedno pregled nad celotnim naročilom. Slike, ki spremljajo opise posameznih artiklov, so lahko simbolične in ne odražajo dejanskih barvnih kombinacij posameznih predmetov ali kakršnega koli dodatka, na primer nalepk itd. Proizvajalci si pridržujejo pravico do sprememb ali dopolnitev izdelkov brez predhodnega obvestila za izboljšave in komercialne namene. Barvni odtenki na zaslonu se lahko razlikujejo od barvnih odtenkov dejanskega predmeta. V primeru, da s prejeto barvo niste zadovoljni in želite izdelek vrniti, izpolnite naše pritožbeno poročilo za vračilo blaga.

Proizvajalci si vedno pridržujejo pravico do spreminjanja barv v komercialne namene in do tehničnih sprememb, ki predstavljajo izboljšave izdelka brez predhodnega obvestila in brez dodatnih obveznosti. V tem primeru mi kot prodajalec na to nimamo vpliva in na to ne moremo vplivati ​​pri dostavi novega artikla. V tem primeru nismo krivi mi, ampak nov, izboljšan izdelek. Če prejmete izdelek, ki ga je spremenil proizvajalec, bomo zagotovo pripravljeni težavo rešiti sporazumno. Če pa želite izdelek vrniti, izpolnite naše poročilo o pritožbi glede vračila blaga. Dodatki in aranžmaji na slikah niso sestavni del ponudbe, razen če je v opisu navedeno drugače.

Disclaimer: http://www.manituherbs.com is not the manufacturer of all the goods offered on this website. The product packaging and related documents of certain products may contain information that differs from the information and/or is different from the information found on our website. Therefore, we recommend that you do not rely solely on the information displayed on our website and therefore also read the labels, warnings and instructions supplied with the goods carefully before using the product.

Complaints and disputes

The provider respects the applicable consumer protection legislation and makes every effort to fulfill its duty to establish an effective complaint handling system. The complaint form is submitted here. The complaint procedure is confidential. If the provider does not satisfy the buyer’s complaint, it shall inform him/her of the reasons for rejecting the complaint and instruct him/her on the possibilities of further resolving the dispute in accordance with paragraph 2 of this Article.
Pursuant to Article 32 of the Out-of-Court Dispute Resolution Act (ZIsRPS), the provider shall inform in the General Terms & Conditions that it does not currently recognize any IRPS provider as competent for resolving a consumer dispute that a consumer may initiate in accordance with this Act. In accordance with paragraph 4 of the same article, the provider publishes a link to the platform for SRPS: https://webgate.ec.europa.eu/odr/main/?event=main.home.show

The parties will try to resolve all possible disputes amicably and out of court. The District Court in Ljubljana is responsible for resolving disputes that cannot be settled amicably by the parties.