General terms and conditions
By confirming the order, you declare that you agree with the Terms & Conditions of the online store http://www.manituherbs.com, in particular that you accept the terms and rights from the information block, namely:
- Payment, prices, order
- Delivery, warranty
- Complaints, returns
- Collection and processing of personal data (GDPR)
By registering in the online store, you declare that you agree with the Terms & Conditions of the online store http://www.manituherbs.com, in particular that you accept the terms and rights from the information block, namely:
We suggest that you print and archive the above conditions for possible later use. All correspondence between customers is kept electronically. In order to prevent possible misuse of payment cards and ordering in a foreign name by cash on delivery, it is necessary to enter your mobile number at registration, so we can verify the authenticity of the order and thus at least partially prevent the abuses mentioned above.
All prices in the online store http://www.manituherbs.com are final according to the day of the order and already include VAT.
Upon completion of the purchase, you will receive an acknowledgment of receipt of the order via email with all the details of your order.
The value of VAT and the cost of the chosen form of delivery can be seen in the shopping cart. You can also use the tools in the cart to check the cost of delivery of other delivery services.
You can choose from several types of payments at the checkout. The value of the cart will automatically adjust according to the selected options. You can also use any coupons or gift certificates at the checkout. The cash register is designed so that all options are always and immediately available to you so that you always have an overview of your entire order. Images accompanying descriptions of individual items may be symbolic and may not reflect actual color combinations of individual items or any accessories, such as stickers, etc. Manufacturers reserve the right to make changes or additions to articles without prior notice for improvements and commercial purposes. The color shades on your screen may be different than the color shades of the actual item. In case you are not satisfied with the received color and want to return the product, please fill in our complaint report for the return of goods.
Manufacturers always reserve the right to change colors for commercial purposes and to make technical changes that represent improvements to the item without prior notice and without additional obligations. In this case, we as the seller have no influence on this and we cannot influence this when delivering a new item. In this case, it is not our fault, but rather a new, improved product. If you receive an item that has been changed by the manufacturer, we will definitely be ready to solve the problem amicably. However, if you want to return the product, please fill in our complaint report for the return of goods. Accessories and arrangements in the pictures are not an integral part of the offer unless otherwise stated in the description.
Disclaimer: http://www.manituherbs.com is not the manufacturer of all the goods offered on this website. The product packaging and related documents of certain products may contain information that differs from the information and/or is different from the information found on our website. Therefore, we recommend that you do not rely solely on the information displayed on our website and therefore also read the labels, warnings and instructions supplied with the goods carefully before using the product.
Complaints and disputes
The provider respects the applicable consumer protection legislation and makes every effort to fulfill its duty to establish an effective complaint handling system. The complaint form is submitted here. The complaint procedure is confidential. If the provider does not satisfy the buyer’s complaint, it shall inform him/her of the reasons for rejecting the complaint and instruct him/her on the possibilities of further resolving the dispute in accordance with paragraph 2 of this Article.
Pursuant to Article 32 of the Out-of-Court Dispute Resolution Act (ZIsRPS), the provider shall inform in the General Terms & Conditions that it does not currently recognize any IRPS provider as competent for resolving a consumer dispute that a consumer may initiate in accordance with this Act. In accordance with paragraph 4 of the same article, the provider publishes a link to the platform for SRPS: https://webgate.ec.europa.eu/odr/main/?event=main.home.show
The parties will try to resolve all possible disputes amicably and out of court. The District Court in Ljubljana is responsible for resolving disputes that cannot be settled amicably by the parties.